"The survey found that Macs were cheaper in six of seven computer management categories: troubleshooting, help desk calls, system configuration, user training and supporting infrastructure (servers, networks and printer). Nearly half of the respondents cited software licensing fees as roughly the same for both platforms. A whopping 65 percent of respondents said it costs less to troubleshoot Macs than PCs, 19 percent said they spent the same on both computers, and only 16 percent said they spent less to manage PCs than Macs. Even more impressive, a majority of the respondents citing the low cost of Macs in nearly all categories said Macs were more than 20 percent cheaper to manage than PCs."
